In my associations with schools, I get to meet many great teachers and parents and witness some complex classroom situations first hand. It is incredible to see how some of these experiences shape the core of our product and may sometimes lead to a transformative outcome.
One such experience led me to change my perception of parental engagement as a linear parent-driven phenomenon to a complex triangular one. In fact, this experience became the basis of our signature S.T.P triangle of partnerships.
During this meeting, I saw a simple teacher-parent debate converting into an unmanaged argument in the presence of the student, and I couldn’t help myself thinking how this teacher-parent relationship affected the modeling on child’s subconscious.
Before this, I considered the engagement to be a liner phenomenon starting and ending at teacher and parent, but this event made me realize that my approach leaves a critical component - the student, out of the equation.
The concept of a triangular measurement (called STP Triangle, S for the student, T for teachers and P for parents) emerged as a robust approach to measuring the engagement because it takes both "home" and "classroom" in the account explicitly rather than just relying on the data from a single dimension. Below picture explains it how.
As we are building upon the success measurement for the schools, we will be evolving the PEI to the triangular measurement as we move our journey towards making Schoolze a comprehensive school success platform.
It is fascinating how small conversations lead to significant insights when you keep your eyes and ears open and listen to users and customers.